Privacy Policy

JR Airlines (“Company”, “we”, “our”, or “us”), operating charter leasing and sub-leasing services, and soon launching Vayu shared AirTaxi services using single-engine helicopters and jets, values your trust. We are committed to safeguarding your privacy in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”), and other relevant guidelines.

We may collect the following information when you interact with our website or services:

• Personal information: name, phone number, email address, and other contact details submitted through enquiry forms, contact forms, or waitlist forms.
• Transaction details: while payments are currently processed offline, our upcoming Vayu AirTaxi platform will collect and process payment details online via secure payment gateways.
• Usage data: technical details such as IP address, browser type, operating system, and pages accessed.
• Other voluntary information: any details you provide while contacting our team or registering for our services.

Your information will be used strictly for:

• Providing requested services such as charter leasing, enquiries, and AirTaxi bookings.
• Communicating updates related to your bookings, waitlist, or services.
• Sending marketing or promotional materials about JR Airlines and Vayu (with an option to opt out).
• Compliance with legal, regulatory, and aviation safety obligations.
• Enhancing user experience on our website and future mobile application.

We may use your contact details to send promotional emails about our services. You can opt out at any time by contacting our team at [email protected] or using the unsubscribe link provided in our emails.

• We do not sell or rent your personal information.
• Data may be shared with trusted third-party service providers such as payment processors, IT support, and aviation partners, solely for operational purposes.
• Information may be disclosed if required by law, regulation, or for the safety and security of passengers.

We adopt industry-standard practices and reasonable security measures to protect personal data from unauthorised access, misuse, or disclosure. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary for providing our services or as required by applicable laws.

As per Indian IT Rules, you have the right to:

• Access, update, or correct your information.
• Withdraw consent for non-essential processing.
• Request deletion of your personal information (subject to legal requirements).

This Privacy Policy applies to both our current website and the upcoming JR Airlines / Vayu mobile application, unless stated otherwise.

For any queries, concerns, or complaints regarding your personal data, you may contact our Grievance Officer:

• Name: Aarav Tripathi
• Email: [email protected]
• Office address: Building Number E5, Lane Number 1, Western Marg, Saidulajab, Saket, New Delhi – 110030